Kuwait: A travel website has ranked Kuwait’s airport as the second worst worldwide in terms of on-time performance, service quality, and food and shops. AirHelp, a German-based website that releases an annual ranking of the world’s major airports, bases its assessment on the three aforementioned metrics. Eight of the 10 worst airports in the world on this year’s list are located in Europe.

“Kuwait International Airport served over 15 million people in 2019,” Business Insider wrote in a report covering the index’s results. “It also has a military airbase that is used by the Kuwait Air Force.” “The airport has a 2/10 rating on Skytrax, with some passengers complaining about a horrible smell in the airport and ‘unprofessional and slow boarding,'” it further pointed out.

The list ranks Lisbon Portela Airport in Portugal as the world’s worst, saying that passengers have often complained about the long lines at immigration, with some waiting for up to six hours to get through passport control. “The airport has an average rating of 3/10 on Skytrax, with one user saying it is ‘the worst airport we have ever traveled from,'” the report reads.

Eindhoven Airport (Netherlands) is third on the list, followed by Henri Coanda International Airport (Romania), Malta International Airport (Malta), Manchester Airport (United Kingdom), Paris Orly Airport (France), Porto Airport (Portugal), Billy Bishop Toronto City Airport (Canada) and London Gatwick Airport (United Kingdom).